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Buy-Back Guarantee

Buying products online can be stressful. Furniture District goes above and beyond to ensure that you can shop with confidence with our buy-back guarantee.

How it works


Furniture District wants to ensure that you're never stuck with buyer's remorse. That is why we offer our buy-back guarantee. If you aren't completely satisfied with your purchase, we will buy it back at full price within 7 days of delivery.

If you would like to return a product, simply send us an email with your name and order number to and one of our team members will contact you to arrange pickup of your product. 



1) In order to qualify for the buy-back guarantee, the product must still be in unused condition. This means there are no visible scratches, dents or marks in the product so it can be resold with confidence. 

2) Buy-back is only available to site members and not to orders checked out as guest. 

3) We do not charge a restocking fee, however, customers are responsible to pay for the return shipping as well as the original shipping fees.

Product Preparation:


Please ensure the product is well wrapped and secure for delivery. This includes securing any drawers, doors or other parts that may come loose during the delivery. We will email you a copy of the Bill of Lading to be attached to the product for pickup.


The delivery drivers will load the products and secure them to ensure safe transport. Our drivers are equipped with all the necessary equipment to safely move large furniture. This is all they do everyday so you can be assured that your product will be delivered on time and in perfect condition.



All products on our website are fully vetted to ensure they meet our standards including the ease of assembly. This allows us to make sure our delivery team knows exactly how to assemble or disassemble all the products on our site. Most items are picked up completely assembled.


In case of damage:

Furniture District handles the delivery from end-to-end and takes extreme precautions to prevent and damages, however, we understand that accidents can always happen. Our drivers will sign a Furniture District Compliant form to confirm that the item way properly wrapped and secure for delivery.

Payment reimbursement:

Once we receive the product, our QC team will inspect the product for damages. Once approved, you will receive a full reimbursement of the product cost, minus the shipping fees.


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